Community battery FAQ
Welcome to Community Batteries FAQs. Explore the FAQs below and if you have any other questions please contact our team at communitybatteries@ausgrid.com.au.
FAQs
Customers need to contact a participating energy retailer to sign up to Energy Storage as a Service (ESaaS).
Ausgrid’s specifications for battery suppliers are technology neutral. Suppliers are generally offering lithium-ion batteries for this type of product. We assess suppliers on their commitment to sustainability through the battery life cycle and ability to offer end of life services such as repurposing and recycling.
Batteries are wrapped in an anti-graffiti coating and Ausgrid will monitor and clean graffiti, in line with our existing asset management. Community members can report posters or graffiti online through our Graffiti Removal Request Form or by calling us on 13 13 65.
Ausgrid is currently deploying community batteries where they can maximise the network and customer benefits.
You do not need to partner with Ausgrid to install a community battery. If you wish to install your own community battery and connect it to Ausgrid’s network, you can submit a connection request. Ausgrid will not own or operate this battery.
If you wish to obtain in-principle agreement from Ausgrid for a suitable network connection point, please submit a preliminary enquiry. You can also choose to directly progress to the connections applications process and avoid the additional cost of a preliminary enquiry – however for speculative projects the preliminary enquiry provides more flexibility. We will respond to your enquiry within 10 business days. Undertaking a preliminary enquiry has an upfront non-refundable fee of $473.07, so we recommend that you assess all other criteria before submitting your enquiry.
Third party owned batteries are eligible to participate in the current local-use-of-system (LUOS) tariff which facilitates energy retailers to offer ESaaS.
Yes, they are safe. Ausgrid will work with our partners to deliver and maintain community batteries under the same unconditional commitment to safety as we do for any of our network assets. Ausgrid is responsible for cleaning and maintaining the community batteries. Electromagnetic field (EMF) levels will be within Ausgrid’s existing network standards and guidelines recommended by Australia’s health authorities.
The batteries have remote monitoring capabilities and will be monitored by Ausgrid’s 24/7 control room. If abnormal conditions are detected, the battery and power conversion equipment will disconnect to protect the local electrical network.
All Ausgrid installed batteries comply with the Environmental Protection Authority’s noise guidelines. We take the same approach as we do for constructing any network equipment by assessing potential noise impacts and putting in place any necessary controls to comply with these guidelines.
Noise is primarily produced during charging cycles and from air conditioning units that maintain ambient temperature for the battery. Community impacts have been carefully considered in selecting battery locations. Residents who live within the vicinity of the batteries were consulted on noise levels prior to installation of the battery units.
Community batteries are connected to the distribution network which services nearby residents and small businesses. The battery stores and distributes electricity from the local grid to share with the local community and wider energy system.
Community batteries help use more solar energy locally, allow more solar onto the local network, support wider renewable energy adoption and prepare for increasing electricity use from electric vehicle charging. This technology can solve local issues, such as power quality issues, network constraints (or a lack of network capacity) and offers a flexible alternative to traditional poles and wires investment and can therefore reduce network costs and place downward pressure on energy prices.
Batteries are key to supporting the energy system as we continue to rely on more renewable energy sources such as solar and wind. Community batteries in particular can provide benefits in the local area they are connected to, allowing more rooftop solar and more electric devices, such as electric vehicle chargers, to be connected.
- Customers can share or use more excess rooftop solar energy produced locally without having to invest in their own battery.
- Prepares the network for increasing electricity use from electric vehicle charging.
- Community batteries help to strengthen the grid. A stronger grid reduces the need to limit (curtail) solar exports and helps customers maximise their personal solar investment.
- Helps enable more solar within the local grid, including for use by households that don’t have their own solar.
- Creates a positive impact on wholesale electricity prices that could eventually flow as savings through to retailers electricity prices.
- Helps to regulate voltage on the network and improves network quality in the local area.
- Offers a flexible alternative to traditional poles and wires investment, helping to lower network costs.
No. Community batteries will only be capable of grid-connect mode, so if the power goes down the battery will also switch off.
Ausgrid is trialling alternative solutions, such as the Merriwa Microgrid and Stand Alone Power Systems (SAPs), to provide back up power to support communities during an outage.
Ausgrid considers several factors in determining an appropriate battery site including safety, accessibility, traffic conditions and motorist visibility, environmental considerations, and the network constraints in the area.
Community batteries vary in size and design. They can consist of several modular units or a single box unit and in general fit within 4m (L) x 3m (W) x 2.5m (H). Community batteries can range in capacity between 0.1-5MW.