Decommissioning and returning assets

Sometimes, as part of connection works or upgrades, existing Ausgrid assets need to be removed and returned. This includes kiosks, oil filled equipment, such as transformers and switchgear, and gas filled equipment. 

When does this apply?

You may need to remove and return Ausgrid equipment if:

  • Power infrastructure is being moved or upgraded
  • Network equipment is no longer needed
  • Works have been approved that affect existing Ausgrid assets

The equipment remains the property of Ausgrid, even after removal.

Who is responsible?

If Ausgrid equipment is removed:

  • The Authorised Service Provider (ASP) or applicant manages the return or safe disposal
  • Any costs involved are the responsibility of the applicant or ASP
  • The equipment that needs to be returned will be listed on the design 
     

What happens next?

Let us know what you’re returning

To arrange the return of equipment, contact Ausgrid at: ASPreturns@ausgrid.com.au

Please include:

  • What type of equipment you’re returning
  • How many items
  • Where the equipment has come from - Ausgrid substation number and address
  • Ausgrid serial numbers (transformer T number)
  • Oil report (required for all oil containing equipment manufactured prior to 1997)
  • Your Ausgrid contact 

This helps us identify the correct location and ensure a smooth return. 

We’ll confirm:

  • Where the equipment should be delivered
  • When it can be returned
  • Whether unloading support is available on site

If lifting or unloading support isn’t available, this will need to be arranged as part of the return.
 

After the return

Once the equipment is delivered:

  • Ausgrid will check it for completeness and condition
  • Missing or damaged components may result in additional charges

We’ll let you know if any further action is needed. 

Looking for something else?

Other useful resources

Permanent disconnectionsMoving poles and assetsNew connections