Demystifying your electricity costs

Looking to better understand what goes into your electricity bill? You’ve come to the right place!

A man with a phone and a woman with an ipad sitting on a couch.
A man with a phone and a woman with an ipad sitting on a couch.

The journey of electricity

There are several components to the electricity supply chain. The four main buckets are electricity generation, transmission, and distribution, before arriving at your home ready for you to use when you need it.

Generation

Typically, power stations generate electricity using fossil fuels, solar and other sources. The electricity is transformed to high-voltage for transport.

Transmission

High-voltage lines carry the electricity long distances. The electricity is transformed to low-voltage for distribution.

Distribution

Distribution lines send the electricity towards houses. In some communities, large batteries store surplus energy.

Consumption

Electricity passes through a switchboard into your home. Retailers track your usage through a meter attached to your home.

What does your electricity bill pay for?

Your electricity bill covers several different parts of our energy system. Each part represents an essential link in the supply chain providing electricity to your home, and the development of more sustainable, reliable and affordable electricity.

Average annual residential energy bill

ausgrid-graphic-ways to save-demystify 1.pngausgrid-graphic-ways to save-demystify 1.png

42%

Generation

The cost of generating electricity.

26%

Distribution

The cost of delivering electricity to homes and businesses and maintaining the distribution network.

19%

Retail

The cost of establishing and maintaining your electricity account and billing.

6%

Transmission

The cost of transferring electricity from the point of generation to your distribution network.

4%

Environment

The cost of government environmental schemes which are added to your bill.

2%

Infrastructure Roadmap

Some of the costs incurred in relation to the Electricity Infrastructure Roadmap scheme are passed on to customers. Learn about the scheme here.

1%

Climate Change Fund

Some of the cost of the NSW Climate Change Fund is passed on to customers. Find more information here.

Bill charges and terminology explained

The above costs are covered in your energy bill through different charges. While electricity bills don’t all look exactly the same, here are examples of the common charges you see on your bill.

Example pricing based on AGL’s standing offer (including GST). Retail rates from 1 July 2025.

Usage charges

The most common types of usage charge are:

Flat rate

Your electricity use is charged at a flat rate per unit of electricity used.

ChargeUnitsRate per UnitAmount
Flat Rate200kWh$0.40$80


Peak/off-peak

You pay a higher rate for using electricity in ‘peak’ hours. These are hours when there is high demand for electricity. You pay a lower rate for using electricity in ‘off-peak’ hours. This is also sometimes referred to as ‘time of use’.

ChargeUnitsRate per UnitAmount
Peak Usage100kWh$0.65$65
Off Peak Usage100kWh$0.30$30


The usage charge that applies to you will depend on the electricity plan you have selected and the retailer you are with.

Supply Charge

This is a daily fixed charge, meaning that it does not vary with the amount of electricity used.

The charge applies to every day in the billing period.

ChargeUnitsRate per UnitAmount
Supply31 days$1.09/per day$33.79


For information on solar pricing visit Getting the most out of your solar.

Is this my actual usage, or an estimate?

Your bill should indicate if your bill is based on an actual read or an estimate. A smart meter will always provide an actual read. However, for non-smart meters, if the meter reader is unable to access your meter, your bill will be based on an estimated read. Your retailer may base this on historical metering data, or if this is not available, on the average usage of a comparable customer. This will be clearly marked on your bill. 

Ausgrid electricity costs explained

A printable guide to understanding the electricity charges on your bill.

Additional Resources

energy.gov.au

Tips to save energy, lower bills, and improve home comfort.

Looking for something else?

More ways to save on your energy bill

Engaging with your electricity retailerGetting the most out of your EVGetting the most out of your solar