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Sorry we weren't able to proceed with your report. To report a power supply problem Please call us on

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Your report has been submitted successfully

Our crews will attend the location as soon as possible and make sure it is safe. We will also arrange any repairs that may be needed to Ausgrid's network.

Google street address: {{markerGoogleAddress}}

Safety around poles and wires

  • Never go near fallen or damaged powerlines and remind others to stay well clear.
  • Stay away from fallen trees and branches on powerlines.

How to change or cancel your report?

  • If you wish to cancel your report or provide additional information, please call us on 13 13 88 and quote your job reference number.

Thank you!

Thank you for your report about {{problemTypes[entry.hazardCode]}}

Electrical emergencies such as shocks and tingles from taps should be reported on 13 13 88 (24hrs).

Stay well away from fallen powerlines, and report life threatening emergencies on 000.
Our crews will attend the location as soon as possible and make sure it is safe. We will also arrange any repairs that may be needed to Ausgrid's network.

Job reference number: {{jobReferenceNumber}}

Google street address: {{markerGoogleAddress}}

Safety around damaged poles and wires

  • Never go near fallen or damaged powerlines and remind others to stay well clear.
  • Stay away from fallen trees and branches on powerlines.

How to change or cancel your report?

  • If you wish to cancel your report or provide additional information please call us on 13 13 88 and quote your job reference number.

Contact us

Service update

02/04/2020: Online Hazard Reporting is currently unavailable due to urgent maintenance between 07:00 PM and 07:30 PM today.
We apologies for the inconvenience. To report fallen poles and wires please call 13 13 88.

Report a Hazard

You can help us keep the community and our crews safe by reporting hazards with our poles and wires.

The next available crew will investigate any reports of fallen poles and wires.

How to use this map

Please select the pole or property closest to the hazard.

Click "report" in order to provide further details and press "submit".

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